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Key Responsibilities

1. Consultation & Assessment
   
   • Assess clients’ circumstances to determine visa eligibility.

   • Provide accurate advice on options, processes, and risks.

   • Develop customised strategies in line with current law and policy.
2. Visa Application Preparation
   
   • Prepare and lodge Skilled, Partner, Student, and Employer-Sponsored visas.

   • Ensure completeness, accuracy, and timely submissions.

   • Liaise with clients to gather supporting documents and manage expectations.
3. Liaison & Representation
   
   • Communicate with the Department of Home Affairs, AAT, and other authorities.

   • Represent clients in appeals or compliance matters.
4. Compliance & Legal Knowledge
   
   • Stay current with Australian immigration law and policy changes.

   • Adhere to the Migration Agents Code of Conduct; maintain confidentiality.

   • Manage case files and ensure OMARA reporting compliance.
5. Recordkeeping & Administration
   
   • Maintain detailed records of interactions, progress, and documentation.

   • Ensure all files meet OMARA standards.

Key Skills & Attributes

• Strong knowledge of Australian migration law
• Excellent written and verbal communication
• Analytical and problem-solving abilities; attention to detail
• Ability to manage multiple client matters simultaneously
• Hindi proficiency (required); other Indian languages an advantage
• Empathy, cultural sensitivity, and client-focused service

Qualifications & Registration

• Graduate Diploma in Australian Migration Law & Practice (mandatory)
• Successful completion of the Capstone Assessment
• Current OMARA registration with valid MARN